IT Associate

Location: Bahrain

Company Overview: A dynamic and growing company committed to delivering excellence is seeking an experienced and proactive IT Associate to join their team. This is an exciting opportunity to contribute to our continued success and growth while gaining valuable experience in a fast-paced environment.

Main Accountabilities:

1. Point of Contact for IT Queries: Act as the primary point of contact for all IT-related queries, providing timely and effective support to all company users.
2. Networking Issue Resolution: Proactively troubleshoot and resolve networking issues to ensure seamless connectivity for all users.
3. ERP Expertise:
   • Demonstrate excellent knowledge in Microsoft Dynamics D365/O365.
   • Manage ERP software data migration, transition, and user training.
4. ERP System Management:
   • Oversee the management of the ERP system, documenting changes and training end-users to ensure adherence to company procedures.
   • Provide functional and technical solutions for ERP customizations based on operational requirements.
5. ERP Implementation Liaison: Collaborate with the ERP implementation team, effectively communicating end-user feedback for continuous process improvements.
6. Hardware/Software Management:
   • Utilize extensive experience in hardware/software-related roles.
   • Maintain IT asset and inventory management.
7. Stay Updated with Industry Trends: Keep abreast of emerging trends in software development practices and tooling to ensure the company remains innovative and competitive.
8. Project Management:
   • Effectively manage workloads and projects with changing priorities.
   • Generate industry-standard outputs such as status reports, risk assessments, and estimates.
9. Additional Duties: Perform any other duties as assigned by management.

Qualifications and Skills:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Microsoft certified in Dynamics NAV/BC 365 (preferred).
• Proficiency in software development methodologies and practices.
• Expertise in enterprise integration.
• Proficiency in related technologies such as Microsoft Stack, Office 365, SSRS, SSIS, SharePoint, Microsoft Azure, and Power BI (Essential).
• Strong problem-solving skills and ability to manage support incidents effectively.
• Excellent documentation and communication skills.
• Project management experience with the ability to handle multiple priorities.
• Leadership skills to supervise and coach junior staff and external suppliers.
• Knowledge of industry best practices and emerging trends in software development.

The client company is an equal opportunity employer and welcomes applications from all qualified individuals. We thank all applicants for their interest, however, only those selected for an interview will be contacted.